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faqs.

how do i place a custom order?

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when inquiring about a custom order, fill out the contact form or email us at info@mllryknxx.com. custom orders are limited monthly! please sign up for email subscriptions or follow me on instagram for announcements on open commission. 

 

how long does it take to create my custom order?

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custom orders must be placed at least 2 weeks before desired date and will take up to 2 - 6 weeks to complete.

 

what are the shipping options?

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standard shipping all orders will be processed by priority mail unless requested other wise.

shipping options available are first class mail, priority mail and priority express mail. 

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when will i receive my order?

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all orders are made to order and will processed within 2 - 3 weeks. once shipped your order will arrive within 1 to 3 business days.

 

what do i do if i don't receive my order?

 

you can contact usps at 1-800-275-8777 m - f 8a - 8:30p et & sat 8a - 6p et or please contact us via email info@mllryknxx.com.

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how do i make changes to an order i've already placed?

 

please send an email with your order number, details of what needs to be changed to info@mllryknxx.com or fill out our contact form.

 

where are you located?

 

we currently do not have a physical address but we reside in Washington DC.   

return policy.

we currently do not accept returns. if there are any issues with your order please contact info@mllryknxx.com and we will give you store credit for the price of the item(s) ordered.

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